Return & Refund Policy
Pearleon • Last Updated: March 2026
At Pearleon, we are committed to quality. Due to hygiene and safety reasons with skincare serums, we have a clear return policy.
Eligible for Return
- •Product arrives damaged, broken, leaking or bottle is cracked
- •Manufacturing defect or faulty product
- •Wrong item or incomplete order delivered
Not Eligible for Return
- •Change of mind or the product doesn’t suit your skin
- •Product has been opened or used
- •Allergic reaction or personal reasons
Time Limit
Return request must be made within 7 days of delivery. We recommend checking the product within 48 hours.
Return Process
1.
Contact Us
Send us a message on WhatsApp or email with your order number
2.
Share Proof
Send clear photos or a short video showing the issue
3.
We Will Help
After quick verification, we will arrange replacement or refund
Any questions or issues?
WhatsApp / Call: +92 331 9021191
Email: orunex1@gmail.com
Office 004, Capital Technology Park, Sunrise Avenue, Park Road, Islamabad
Thank you for choosing Orunex ✨